Legal

Privacy Policy

Last updated: November 13, 2026

This Privacy Policy explains what data ClientMarkup ("we", "our") collects, how we use it, and the choices you have. Plain language. No legalese where we can avoid it.

1. Who we are

ClientMarkup is a visual feedback and approval tool for graphic designers. You can reach the team at [email protected].

2. What we collect

When you create an account, we collect your email address and an optional display name.

When you use ClientMarkup, we store the boards, designs, comments, and brand assets you create. We also keep a record of which versions clients reviewed and signed off on.

Like most websites we collect basic usage analytics (pages visited, signup events, feature usage). We use Google Analytics 4 for this. We do not send your email or personal information to Google — only a stable user identifier.

Your client's name (when they sign or comment on a share page) is stored on the respective board so you have a record of their feedback and approval.

3. How we use your data

  • To operate the service — show your boards, deliver share links, send notifications
  • To send transactional emails (new comment, approval, revision ready)
  • To improve the product and understand which features matter
  • To respond to support requests you send us

We do not sell your data. We do not share your data with advertisers. We do not train external AI models on your boards or comments.

4. Who we share it with

We use a small number of vetted infrastructure providers to deliver the service:

  • Supabase — database, authentication, file storage
  • Cloudflare R2 — image hosting
  • Resend — transactional email delivery
  • Google Analytics 4 — anonymized usage analytics
  • Stripe — payment processing (when billing is enabled)

Each provider only sees the data needed to do its job.

5. Cookies & tracking

We use cookies for essential functions (keeping you logged in, remembering your theme preference, identifying you across pages so analytics work). We do not use third-party advertising cookies. We do not track you across other websites.

6. Data retention

Your account data is kept as long as your account exists. If you delete your account, we remove your boards, comments, and uploaded files within 30 days. Anonymized analytics data may be retained longer.

7. Your rights

You can:

  • Export your data — email us and we'll provide it
  • Delete your account and all associated data
  • Ask what data we hold about you
  • Correct any inaccurate data

Email [email protected] for any of these.

8. Children

ClientMarkup is not directed at children under 16, and we don't knowingly collect data from them. If you believe a child has provided us with personal information, contact us and we'll delete it.

9. Changes

We may update this Privacy Policy occasionally. When we make material changes, we'll update the "Last updated" date at the top of this page and, where appropriate, notify you by email.

10. Contact

Questions about this policy? Email us at [email protected].